Frequently asked questions
For each item there is a minimum order quantity. You can find these at product information.
For new customers, please note the minimum purchase amount of € 150.00 on your first order.
You can find your placed orders in your account.
Click on “Welcome [your name]” in the top right corner and then select “My Orders” from the menu. You’ll see an overview of all your past and current orders there.
Once your order has been completed, you can no longer modify it.
If you wish to modify your order, do not hesitate to contact us by mail at [email protected] or by phone at +32 (0)9 221 52 55.
Once your order has been completed, you cannot cancel it online.
If you wish to cancel your order, please contact us by email at [email protected] or by phone at +32 (0)9 221 52 55.
